Hauland Lifestyle is a New Zealand-based retailer offering a carefully selected range of BBQs, outdoor cooking equipment, homewares, gifts and lifestyle products. We work with brands we know and trust, focusing on quality, practicality and products designed to be enjoyed for years to come.

Our range includes premium BBQs, outdoor kitchen components, cooking accessories, homewares, gifts and lifestyle products. Whether you're creating an outdoor entertaining space, upgrading your BBQ or finding something for the home, we aim to have something to suit.

We're based in Auckland, New Zealand, with our warehouse located at:

Hauland Lifestyle
40A William Pickering Drive
Albany, North Shore 0632
Auckland, New Zealand

Yes! We offer warehouse collection for online orders. Simply select the collection option at checkout, where available, and wait until you receive confirmation that your order is ready.

Please don't arrive to collect your order before receiving confirmation from our team.

Our Auckland warehouse operates during the following hours:

• Monday to Friday: 8:30am to 5:00pm
• Saturday: By appointment
• Sunday: Closed

If you need to arrange a collection or discuss a product, please contact our team in advance.

Yes, we offer delivery throughout New Zealand. Delivery options and timeframes vary depending on your location and the products ordered.

Smaller items are generally sent by courier, while larger products such as BBQs and outdoor kitchen components may require specialist freight arrangements.

Shipping costs depend on the size and weight of your order and your delivery location. Available shipping charges are calculated at checkout.

For larger or bulky items, additional freight arrangements may be required. If you're unsure about delivery options, please contact us before placing your order.

Delivery times vary depending on product availability, your location and the shipping method required.

Once your order has been processed and dispatched, tracking information will be provided where available. If you need an item by a particular date, please contact us before ordering so we can discuss your options.

Absolutely. We understand that choosing the right BBQ or outdoor cooking setup can involve a few decisions.

Whether you're comparing BBQ models, selecting accessories or planning an outdoor kitchen, our team can help you understand the available options and find products that suit your space and cooking needs.

If something isn't right with your order, please contact us as soon as possible.

Email us at info@hauland.co.nz with your order number, a description of the issue and photos where applicable. Our team will review the situation and help arrange an appropriate solution.

If you need to return a product, please contact our team before sending anything back.

Return eligibility depends on the product, its condition and the reason for the return. Full details are available in our Returns & Refunds Policy.

Your rights under the New Zealand Consumer Guarantees Act remain protected.

Yes, applicable warranties vary depending on the brand and product purchased.

Warranty information may be included with the product or available from our team. If you experience an issue or need help with a warranty claim, please contact us with your proof of purchase and details of the product.

All applicable consumer rights under New Zealand law continue to apply.

Our team is here to help with product enquiries, orders, deliveries and after-sales support.

Email: info@hauland.co.nz
Phone: 0800 2833256

You can also get in touch through our website's Contact Us page.